If you are an MTN user in Nigeria and on the MTN Pulse Tariff Plan, you have accumulated some MTN pulse points over time. These points are awarded for network usage and can be redeemed in exchange for digital products, including airtime and data.
In this detailed instruction, I’ll explain how to use your MTN points for data and airtime.
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What are MTN Points?
MTN Points (Pulse Points) are loyalty points MTN Nigeria offers to reward its MTN Pulse subscribers. Using the MTN network earns you points, and you gain points for using it more frequently. These points can be exchanged for digital products like airtime and data.
How to Check Your MTN Points Balance
Before converting your MTN points to data, you must know how many points you have. Here are the steps to check your MTN pulse point balance:
- Dial *556# on your MTN line.
- You will receive an SMS with your MTN points balance.
- Dial *406#
- In the next pop-up, type 7 and enter for pulse points.
- If you are on MTN pulse Tariff plan, you will receive a message with your pulse points.
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How to Convert MTN Pulse Points to Airtime in Nigeria
Unfortunately, MTN no longer support converting your pulse points to airtime again in Nigeria. MTN pulse points can only be redeem/use for data and not airtime.
Once you know your MTN points balance, you can convert them to data. There are two ways to convert your MTN pulse points to data:
Method 1: Convert MTN Points for Data via USSD Code
Here are the steps to convert your MTN points to data via USSD code:
- Dial *406# on your MTN line. This will take you to the MTN Pulse menu.
- Select 7 for “Pulse points” from the menu to access your points balance.
- Choose “redeem points” from the options available.
- Select 2 for “Redeem Data Bundles” as your preferred option from the list of available options.
- Kindly enter the desired amount of airtime. Please make sure the payment falls within your available point balance.
- Confirm the transaction to convert your MTN Pulse Points to data.
Method 2: Convert MTN Points to Data via MyMTN App
Here are the steps to convert your MTN points to data via the MyMTN app:
- Download and install the MyMTN app from the Google Play Store or Apple App Store.
- Open the app and enter your MTN phone number to log in.
- Navigate to the “Rewards” section.
- Select “Redeem Data” from the list of rewards.
- Specify how much data you want to buy with your MTN points.
- Follow the prompts to confirm the transaction.
- Your data will be credited to your MTN line.
Frequently Asked Questions
How long does it take to receive airtime after converting MTN points?
The airtime is usually credited to your MTN line within a few minutes after converting your MTN points.
Can I convert MTN pulse points to data or SMS?
You can convert your MTN points to data or SMS by following the same steps for converting to airtime.
Can I convert my MTN points to cash?
No, you cannot convert your MTN points to cash. They can only be redeemed for the rewards offered by MTN Nigeria.
What happens if I convert MTN points to airtime and enter the incorrect number of points?
If you enter the wrong amount of MTN points when converting to airtime or data, the transaction will not go through, and you will receive an error message.
Can I convert MTN pulse points to airtime for another MTN number?
No, you can only convert MTN points to airtime for the MTN number linked to your loyalty account.
What is the validity period of the data received after converting MTN points?
The validity period of the data received after converting MTN pulse points is the same as that of the airtime purchased directly with cash.
Can I use my MTN points to purchase other items besides airtime, data, and SMS?
Yes, MTN offers a wide range of rewards for which you can redeem your MTN points. These rewards include smartphones, modems, and other gifts.
What do I do if I encounter issues while converting my MTN points to data?
You can reach MTN customer service by calling 180 for assistance if you run into any problems converting your MTN points fpr data airtime.